Why would a company send out installers without everything they were contracted to install? Closets By Design offers a no-obligation estimate, in your home. The material is CHEAP! Need to get this install complete as contracted, Read full review of Closets by Design and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I want in on a suit against Closet by Design theyre an absolute nightmare. Over a period of two months, he helped get someone to take a look at the problem and then offered to put a piece of wood between the wall and closet board a very cheap, unprofessional, and a dirty solution to the problem. I was told it would be in the next day. Submit a complaint and get your issue resolved. All the reviews seemed reasonable to me and therefore, has changed my opinion on even considering this company. This is just the starting range that can spike up to $50,000. Closets by Design advertisements and pricing structures fully comply with the law. 15". 3 times I had to take off work to accommodate their mistakes and then I was left with a product that was NOT WHAT I ORDERED! A second deposit on final design and measurements was provided for $1, 673 on 4-7-21. If you are considering having a designer come to your home, maybe ask her/him for referrals from clients they have worked with in the past. The installer was great but you can only work with what you get! I am so blessed and thankful that I decided to read reviews on this company because I had an apt with a designer this weekend and I have until today to make a decision. This post is only the beginning. Based on the pictures that you originally showed me, It is hard to believe that anything other than spot cleaning was necessary. I think it should be illeagle to promise pay when reality is no pay. They said the needed 8 weeks to fab - but the date was 9 weeks - they would call back in 2 days - no call - i called them set date - but i needed to confirm with carper sub - no call so i called them - they needed week of 10/12 - i said fine they would call back - no call - i call them- they sad they would come a week early - they did not need carpet (although call before it was a better end result - best practice) will call you back Monday - no call - i call them leave message carpet on tract dates are 14, 15, 16 - no call i call no answer - i call the money line (new work) they pick right up then slam me to voice mail- i call back 4 times 4 minutes they looks good we will call you back 10/9 - no call - i call 10/12 no they say i asked for week of 10/19 -- getting the pictures folks - Called back to go over "last phone calls" as i look at my phone notes - no pick up - called sales person - no answer i will keep let everyone know how the install goes. Cons. Thanks, A baby born via IVF is at risk of developing a deadly cancer after a fertility clinic wrongly transferred a genetically mutated embryo, according to a lawsuit filed Wednesday on behalf of the baby's parents. At this point Im considering doing a joint case with the many people they have screwed over. My nightmare is similar to many of those offered here. Do your own due diligence! I would like to start a class action lawsuit. Read more here: Camp Lejeune Lawsuit Claims. I say go to Lowes or Home Depot, where you get REAL wood for less than 1/3 the price! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Closets By Design 1017 Grand Blvd,Deer Park Ny 11729. Who's crazy enough to start this website? But when all was done the installer had done a wonder job. Thank you all for taking the time to write these reviews. I recall a couple of small hiccups, but nothing that wasn't promptly taken care of. They are sending us collection notices etc for the unpaid balance even while we are disputing. Click to enjoy the latest deals and coupons of Closets by Design and save up to 40% when making purchase at checkout. I called and spoke to the receptionist, Maggie, to request the owner and/or General Manager's name and she REFUSED to provide the names. They are a nightmare from representative all the way to owner. They do not belong in business. I called made appointment received a confirmation for day and time requested. Our offerings include design, manufacturing and installation of custom . The measurements are wrong and the advise given Vs what is delivered is absolutely wrong. Lesson Learned! This closet is also 8 linear feet and it looks exactly like Figure 1 except we have drawers in Figure 2. LOS ANGELES (Legal Newsline) - A Kentucky consumer alleges a closet organization system she purchased was deceptively advertised with false discounts. We are going to have to pay an electrician to relocate the ceiling fan because the blades will hit the doors of the pantry when they are open. 2. Crm is OLD, some processes are clearly inefficient and manager cant make them make sense, employee turn over rate is unreal, 8+ employess let go or quit in a month's time. POOR QUALITY, POORBUSINESS PRACTICES, ILLEGAL ACCOUNTING/BILLING/PAYMENT PRACTICES, etc. And she responded, "Are you being sarcastic?" Closets by design installed a system in my walk in closet years ago. I attempted to cancel this order by E-Mailing their cancelation form but didn't hear from them. Took me better part of an hour to clean it up . Rahul V.Gandhi. When I called to stop the 2nd order because the first was so cheap looking they said I couldn't because it had been past the 3 daysthe install was 1 1/2 months after I bought it! This was the WORST company to deal with bar none! We demo'd ourself. Compare. We have spoken to Lynda who obviously did not comprehend what I want for day one. In short, please do not use this company as provides the worst customer service and improper installation. I also called their office 10 times, each time being told that a "supervisor" would call me but they never did. A new lawsuit claims Amazon is breaking California law by selling products containing donkey meat. SEVERAL phone calls to both customer service and the OWNER ( never returned my call) they are so disorganized. Closet by design has been a nightmare to work with since we set a date for installation. Now you have designers that are not completely trained properly and the company tells them to WING IT! The supervisors was super rude when I talked to them. They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. Today is Wed. Sept 9th and I have not heard from them AT ALL. In reality, the suit claims, the products are always sold at those discounted prices, meaning consumers receive no discount at all. To get to the wires that needed to be taped, he had to take off a panel where the hole was he had made. Specifically, plaintiffs claim that the company misleadingly offers 40% and $200 discounts off of reference prices when, according to the complaint, the organizer systems were never sold for the reference prices and the discounted prices were . www.closetbydesign.com, I guess this company will have to charge you arm and leg as a customer to effort their "workers" because 3 of their vans were parked at the Chevron gas station at North 7th ave in City of Industry this morning at 8:011 am and yes not pumping gas just hanging around and totally ignoring all other customers that were witting to get gas and I had to wait 11 minutes for a open bay and it wasn't any of them, they saw me taking their pictures but they didn't care. Founded in 2003, Waterstone operates out of offices in Chicago and San Francisco . The designer was a joke but was able to shimmy my hubby for money down to keep the prices! All because they locked in last years prices. I thought I ordered ":custom" closets, especially for the price, but what I got was not wood, not pre-fabricated, why did they take measurements when the installer cuts all boards on sight? So once again I have to wait for another panel to come in so the job can be finished. So, its 2021 and I had a great lady named Hillary that worked with me to find what we wanted. My bedroom closet we installed the end of July 2017 not to my original specifications. big hole in the wall. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Im dealing with the same issue. I am checking into california consumer laws about that. Was deceived. In the middle of BBB and consumer affairs review. There were some complexities that Erica promised to review before going final but this never happened. I am on a campaign. Well I wish I had done my homework and reviewed all of these complaints before signing on with this company. Anyways some how i got through the situation with so many frustration and un happiness. A deposit of $1, 673 was provided. We recently used Closets by Design to re-model the walk-in-closet of our master bedroom. We had an argument and she started talking over me with such an arrogant tone. Case Summary. We offer FREE in home consultations with one of our experienced designers who will customize designs to fit your organizational needs. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. You can find them at www.closetsbydesign.com or give Aly a call at (205) 777-4000. My were ordered a year ago and still are not in my house. Kelly L. 0. Choose the color and finish that best reflects your aesthetic. Due to a family illness, I had other pressing matters that outranked this. Design Consultant (Former Employee) - Denver, CO - May 4, 2022. They are very unorganized, 90% of the jobs I went on were incomplete do to mis cut panels or we simply didn't have what's needed to finish . NO IT WASN'T I had to call everyday for a week to finaYl find out that it was in and could be installed. Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you Follow on our website. When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. Not that you would after reading the NUMEROUS posts above! BEWARE before you deal with this people, they look and act professional but are really CHEAP. At the time, I had made other quotes with other prominent companies in the closet segment, to name one, Home Depot. They told me he was not available and that he would call me back. Date is September 27, 2021. I am not sure if the manager understood that we took a picture of the blood only where we saw the blood. 4. I agree I order my closet aug and its Dec when they start install my closet and sane thing they didnt do it right lots of reject . June 25, 2016. TINA.org reader is still waiting for her promised free Kate Spade gift. I would like them to install the right cabinets we talked about or refund our payment, half of it if not all. I am a single Mom and needed the promised income to survive. your claim status, claim form or questions about when payments are Images. The materials used seem a bit cheap to me (compressed wood fiber with cheap handles and hinges) for and $800 food pantry.

Titanium Dry Storage Cups, Ancient Roman Hair Accessories, Dod Civilian Overseas Medical Screening, Articles C