The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. In other words, it was the same $78 that they charged on the Website. Hi, can I ask what section of consumer affairs did you contact? Only option is to put in request online and then wait. Thank you. If the above doesn't work, try contacting marketplace@ticketek.com.au. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. Image Based Life > Uncategorized > ticketek marketplace fees. I had no idea where to post this, so thought I'd post it here and ask for advice. G.H.Y - - 2! ! | Facebook I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Here, you'll have the option to click a button to say you're interested. I don't have an email address or access to a computer. How do you know if theyre secondhand tickets? But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). Failing that you'll receive a full refund. 2.) Mobile app tickets are becoming increasingly popular lately as well. this, if you are Paid $193 for $78 tickets. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! FAQ | Sydney Coliseum I still haven't received anything and can't find any point of contact for ticketek marketplace. Set the price. Ticketek Australia you're a pathetic poor excuse for a company. . Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Verification can help ensure real people write reviews about real companies. Can I purchase tickets at the Box Office at West HQ? Sun 2 Apr, 23. Functional cookies Is that normal? View An administration fee of $10 will be charged. Have consumer affairs gotten back to you? ticketek marketplace fees 3.) If youve forgotten your account details, never fear we also accept official email and Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. Yeah same issue here - unable to remove listing. Did any of you who sold get paid for the tickets once they were resold? * They also charged me $100 administration fee (for what?!) The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . Ltd. All Rights Reserved. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. . Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. No contact, no reply, nothing.You have stolen money from thousands of people who need it. What a disgrace!! What Is Tixel? . I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. Good luck. including any chargeback or postage fees charged to Ticketek by a third party. I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Charges 30% fees in the total amount of tickets. With an average discount of 22% off, buyers can grab unbeatable promotions up to 60% off. Their customer service to follow up and right the problems is poor. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. In short, both companies offer platforms that are easy to use. 2 minute read. The new platform will go live later this month at www.marketplace.ticketek.com.au. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Terms state that payment would be processed 10 working days after event. On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. Send them an inquiry many times and they are not answering! Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. 90. r/australia. On the secondary market, fees are equal to 31% of the ticket price, on average. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. There are now 6 discount code, 8 deal, and 1 free shipping promotion. Can never get a refund on tickets and/or speak to someone within Ticketek. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Is buying tickets from Ticketmaster safe? The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor OriginalNumber5905 5 mo. The Premiere Marketplace for NFTs. Help? ticket, I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. Ticketek Marketplace Terms and Conditions of Sale. Australian F1 2023 - Sunday Only. the actual Ticketek mobile link. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Ticketek: A global leader in ticketing and technology. Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? You will be asked to enter your Ticketek account credentials, but don't you worry - we The answer is simple by using online marketplaces like Ticketmaster and Ticketek. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Ticketek attracting complaints for delayed concert refunds after COVID If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . As it got closer to Christmas I started to worry, as they were to be presents. Worst ever company to deal with. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. aren't issued You could also login to your Ticketek account - Ticketek create an account for every

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